Last updated: 30.06.2026
These Terms of Service (“Agreement”) govern your use of Percevo (“Percevo”, “Company”, “We”, “Us”, or “Our”) and its website, applications, integrations, and related services (collectively, the “Service”).
By accessing or using the Service, you agree to be bound by these Terms. If you do not agree, you may not use the Service.
You must be at least 18 years old and legally able to enter into binding contracts to use the Service on behalf of yourself or a business.
You are responsible for maintaining the security of your account and for all activity conducted under it. You must provide accurate information and notify us of any unauthorized access.
Percevo is an AI-powered tool that generates suggested responses to customer reviews for business reputation management.
The Service provides AI-generated draft responses only. You remain fully responsible for reviewing, editing, and publishing any response.
Percevo does not automatically publish responses to any external platform.
Percevo may retrieve business review and related data using authorized third-party data providers (including SERP-based providers) and user-authorized authentication services such as Google login.
Google OAuth authentication is currently used for secure account onboarding and login. While the Service assists you in drafting replies, You acknowledge that You are responsible for accessing your own external platforms to publish final responses unless a direct publishing feature is explicitly provided by the Service.
The Service uses artificial intelligence provided by OpenAI to generate response suggestions.
AI outputs may be inaccurate, incomplete, or inappropriate. You are solely responsible for verifying all content before use.
You agree not to:
Certain features require a paid subscription. Pricing and billing terms are shown at checkout.
Refunds are available only within thirty (30) days of the initial purchase.
Refund requests submitted after 30 days are not eligible, except where required by applicable law.
Subscription renewals and subsequent billing periods are non-refundable.
You may cancel your subscription at any time through your billing dashboard. Cancellations will take effect at the end of your current billing period, and you will retain access until that time
All rights, title, and interest in the Service (excluding user content) remain with Percevo. You retain ownership of your own business data and settings.
The Service is provided “as is” and “as available” without warranties of any kind.
To the maximum extent permitted by law, Percevo shall not be liable for indirect, incidental, or consequential damages arising from use of the Service.
Total liability shall not exceed the amount paid by you in the twelve (12) months preceding the claim.
We may suspend or terminate access to the Service at any time if you violate these Terms.
We may update these Terms from time to time. Continued use of the Service after changes constitutes acceptance of the updated Terms.
These Terms are governed by the laws of Romania, unless otherwise required by applicable law.
Website: https://percevo.com/contact
Email: support@percevo.com
This document was last updated on 30.06.2026
